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  1. #1
    Muscle & Strength Boss Damien's Avatar
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    Default M&S Store: Customer Feedback Thread

    This thread is for those who have used the M&S Store to share their experiences with others. I know a lot has already been posted by customers in other various threads, so I thought it would be a good idea to create one thread so those who are thinking of using M&S for their supps and gear can check out others experiences first.

    So if you have shopped at M&S, post your experiences here!

    Thanks!

    If you have any questions about the store, just PM me or contact us.
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  2. #2
    Regular Poster MXracer84's Avatar
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    Default

    I'll be the first to say how satisfied I am with the order I placed with M&S. I got my package 3 business days after my order and it arrived very nicely packaged and with 2 free samples of different supps. of my choice. Also a Natural Muscle Magazine included. I plan on using this site as my main source of supplements.
    You're the only one holding you back.

  3. #3
    Seasoned M&S Veteran JulezCesarFYC's Avatar
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    Default

    I love how M&S works when it comes to the store. The prices are TERRIFIC and theres no doubt the best shipping available. I mean c'mon. THEY'RE RIGHT NEXT TO FED-EX. LMAO. And Damien puts his all into ensuring that we get treats (trial supplements, magazines, free shaker with $75 or more spent) AND you could pick which supps you want to try!! not just some random crap. All you have to do is PM Damien and he got your back. Once again BEST PRICES!
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    Got alot of work to do, Need some Ginkgo Biloba for muscle memory LOL

  4. #4
    Seasoned M&S Veteran WyomIAN's Avatar
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    Thumbs up Testimonial

    When I received my first M&S order, I was not only pleased, but impressed! Just paying less than any of the other online sources was good enough for me, but I also got my choice of free sample products, a free magazine, a free shaker, and entry into a drawing!

    My experience shopping with the M&S store was even a fun learning experience: When I was uncertain about which specific products would work best for my unique body and goals, I found a wealth of information, knowledgeable advice, and community support to make informed and cost-effective purchases.

    What's more, my shipment went out the same day that it was ordered, and arrived only two days later. I have ordered supplements from multiple online sources, including the huge "discount" sites, but none have matched the ease, security, and service that made my M&S experience so enjoyable.

    My sincerest thanks for going the extra mile,

    WyomIAN
    WyomIAN

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  5. #5
    Support the Troops HDJoe's Avatar
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    Default

    As I have noted in 2 other threads...I highly recommend the store. Anyone that lives on this side of the pond should be using it...

  6. #6
    M&S Senior Member Hercules212's Avatar
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    Default

    love the store. fast shipping. i get my orders in 2 days. and love the prices and free samples :]
    "The worst thing I could be is just like everyone else."- Arnold Schwarzenegger

    Age- 16/Ht-5'10/Wt- 205lbs/Bf- 10.4%/Bench-385lbs/Squat-405lbs :]
    Work hard,Sacrifice everything, Keep looking up

  7. #7
    BGD - Superset Superman muscletrainerdh's Avatar
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    Default

    For the last two years I've been using another internet supplement provider that is based in Pittsburgh near my place of work, so I woudn' t have to pay for shipping.

    But I did a side by side comparison, between them and the M&S store and saved over $20ordering from M&S! And that included delivery right to my front door!

    I ordered on a Thursday and my supplements arrived a little bit after 12pm on Saturday! Fed Ex no less!

    Very satisfied and will be placing all my orders through M&S from now on!

    Thanks
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  8. #8
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    Default

    I got my order in six business days. I love the store, the prices and the FREE SAMPLES lol. I definitely order from here again.
    About 165 pounds
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  9. #9
    Watchin what yer doin! tadolfi's Avatar
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    Default

    I received my Christmas Eve present - A beanie and black M&S T-Shirt.
    I opened the package and thought WOW! That blue on the black is totally awesome!
    The beanie is larger than any other lower price ranged beanie and it allows you to actually roll the sides and back up to make it look as though you have a brim...sweet!

    If you have a few bucks and want a good looking T or beanie - these are ones to pick up!
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  10. #10
    Psychosociety Graeme's Avatar
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    Default

    Got my order in 5 business days to ship to Canada, compared to another time when I ordered and it took 13 days.. This was a very reasonable time frame. The duty fees on my 5 jars of Animal Pak and 2 jars of Animal Cuts was only 13$ CA at the door.. also very low. This site has a very easy to use store with a link to it on the home page, including sub categories for product selection based on specific goals. With every order, you recieve two free samples that can be selected at random or you can ask for specific samples. In total, ordering from www.muscleandstrength.com saved me a total of $100, even after the canadian-american currency exchange, shipping, AND duty fees.. this site has the lowest price for all supplements I have ever found and I will DEFINATLY be a customer again.
    Squat 2.1x BW Squat, 1.75xBW Bench Press, 2.5xBW Deadlift (425/350/500)
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  11. #11
    M&S Power User LonDonRich's Avatar
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    Default

    Being an American living overseas it's very hard for me to find quality supplements. Most internet sites will not ship to Japan and those that do charge extravagent prices for shipping (definately not at cost!). But M&S delivers; they have not only the lowest price I can get but also reasonable shipping. I ordered 8 can's of Animal Pak with 44 packs inside. The cost of each can was $15 less with shipping than other providers excluding shipping! I'm sold; I'll be buying here for as long as M&S is in business. The extra's are nice and Damien add's that personal touch. Note on shipping: In Japan I did not have to pay any Duty's (this time) and the package arrived in 9 business days, which is rather fast considering I live halfway across the world from the M&S Store. Cheers guys!
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  12. #12
    M&S Power User Stovebolt's Avatar
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    Default

    I ordered several shirts, a hat, and a set of calipers on Friday, and my package arrived promptly on Tuesday afternoon. The M&S store team got my order exactly right and threw in some great samples as well. I also received a coupon for 10% off my next order from M&S.com.

    All the M&S gear is high quality, and I am modeling some of it as I write this review. Will definitely order from again, thanks Damien!
    "The truth may only be revealed to those who truly seek it. Otherwise, it is lost in the lies."

  13. #13
    Coming Up The Ranks MsKeara's Avatar
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    Default Super Fast Processing and Shipping!

    I ordered from the store late Friday night. Imagine my surprise to find my package on Monday morning. Gotta love that kind of service.
    MsKeara
    Beginning %BF= 46.6 Current %BF=28 Goal %BF=23
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  14. #14
    Frequent Poster LT9Tonya's Avatar
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    Default

    Damien-
    I just wanted to say that your call center guys are really nice! I had order some stuff today but -duurrrr- I forgot to order the protien powder! I called in to see if I could add it to the order I had just did 2 mins before online. I couldn't but the guy was really great about and was really friendly and nice. Working in a call center myself I know how crazy it can be and it is so important to a business for the people in his position to set a good tone for the business. His name was Shawn and I just wanted to say he deserves a raise!
    "The miracle wasn't that I finished; the miralce was that I had the courage to start"

  15. #15
    Frequent Poster LT9Tonya's Avatar
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    Default

    Sorry I think I spelled his name wrong!
    Is it Shawn or Shaun?
    "The miracle wasn't that I finished; the miralce was that I had the courage to start"

  16. #16
    Seasoned M&S Veteran JulezCesarFYC's Avatar
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    Default

    Is that possibly Damiens buddy Shawn who recently joined the forum?
    The only true wisdom is in knowing you know nothing. - Socrates
    Got alot of work to do, Need some Ginkgo Biloba for muscle memory LOL

  17. #17
    Frequent Poster LT9Tonya's Avatar
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    Default

    Quote Originally Posted by JulezCesarFYC View Post
    Is that possibly Damiens buddy Shawn who recently joined the forum?
    Yeah he said he just joined the forum, so I think it might be the same guy. I gave the guy in the background alot of grief! He had an Aussie accent. I asked him if the girls ordered more stuff from him because of the accent. Accents are sooooo sexy
    "The miracle wasn't that I finished; the miralce was that I had the courage to start"

  18. #18
    Muscle & Strength Boss Damien's Avatar
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    Quote Originally Posted by LT9Tonya View Post
    Damien-
    I just wanted to say that your call center guys are really nice! I had order some stuff today but -duurrrr- I forgot to order the protien powder! I called in to see if I could add it to the order I had just did 2 mins before online. I couldn't but the guy was really great about and was really friendly and nice. Working in a call center myself I know how crazy it can be and it is so important to a business for the people in his position to set a good tone for the business. His name was Shawn and I just wanted to say he deserves a raise!
    Thanks Tonya, I'll pass that on to Shawn. Shawn does a real good job running the warehouse and customer service side of things.

    LOL, and yeah, that was me in the background A lot of people don't like the accent, they think we have a call center in India or something!
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  19. #19
    Support the Troops HDJoe's Avatar
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    Default Christmas in Feb

    Just received my 3rd or 4th shipment. Great as always. 2 packets of free samples, free natural bodybuilding mag, a free ON shaker..really does fell like Christmas morning..if you haven't tried the store, your missing out!!

  20. #20
    Trusted Advisor Doug's Avatar
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    Quote Originally Posted by LT9Tonya View Post
    I gave the guy in the background alot of grief! He had an Aussie accent. I asked him if the girls ordered more stuff from him because of the accent. Accents are sooooo sexy
    lol....Dont tell him that he will be thinking he is casanova...
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  21. #21
    Muscle & Strength Boss Damien's Avatar
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    Quote Originally Posted by HDJoe View Post
    Just received my 3rd or 4th shipment. Great as always. 2 packets of free samples, free natural bodybuilding mag, a free ON shaker..really does fell like Christmas morning..if you haven't tried the store, your missing out!!
    Thanks for the comments mate, glad you're happy with it
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  22. #22
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    I just got my stuff this morning and everything was perfect! Can't beat the price or service. Thanks again Damien for the samples, I appreciate the weight gainer and the superpump!

    I will definitely purchase my Casein from you guys in a couple of weeks.

  23. #23
    Seasoned M&S Veteran hunterace's Avatar
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    M&S store was fantastic, got my stuff real fast, before it was supposed to be here, and even though i didn't get samples, damien took the time to let me know that next time he'll make it up to me. how cool is that stuff i didn't even pay for and the guys telling me he'll hook me up next time. thats how a good business is run, above and beyond service, but thats the way M&S seems to handel itself. A+ service from an A+ site snd store
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  24. #24
    Coming Up The Ranks
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    Default Best supplement store/site

    i have only 2 words for this store the best

  25. #25
    Just joined M&S
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    Placed my order last week after reading the good reviews here. Received it yesterday with a sample, mag, and discount for next purchase. I'll be ordering from here again for sure. Thanks M&S, you guys do a great job.

 

 

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